COVID-19 Statement

To Our Valued Clients,

Active Photographic Update on COVID-19

At Active Photographic, the health and safety of our clients and colleagues is of paramount importance. Like many businesses in the UK, we are closely monitoring the Coronavirus (COVID-19) outbreak and following the advice provided by the UK's health authorities.

We also wanted to update you on the steps that we are taking to ensure we are protecting the Active Photographic team whilst still fulfilling the needs of clients. We can confirm that we have had zero cases of Coronavirus among the staff at Active Photographic nor has anyone shown any symptoms. We have introduced a range of precautionary measures in order to minimise the risk of any transmission both in-house and on location.

What is Active Photographic doing in house?

The biggest and most important step we have done in house is to give the capability for all our staff to work from home. This includes, adapting our usual style of face to face meetings, and instead our sales staff are now either videoing or calling schools instead in order to minimise contact.

We have taken this further, in line with guidance from the authorities we have increases the frequency of cleaning and the focus on hygiene throughout the building. Our staff have all been provided with hand sanitisers, tissues and disinfectant products in order to allow them to keep their personal work spaces as clean as possible both on premise and those working at home.

As a team, we are united in our endeavours to work together to ensure the health of each and every colleague, promoting safety and wellbeing above all else.

If you have been looking forward to seeing us at an event in the coming weeks, unfortunately we have made the decisions to postpone any bookings of large groups or networking events taking place in our conference space. We apologise for any inconvenience.

How is Active Photographic helping safety when coming in to our schools?

Of course we are taking guidance from the authorities to help inform us of any changes or closures to schools that may occur.

All our photographers have been provided with hand sanitisers, tissues and disinfectant products in order to allow them to keep clean as possible to help minimise any risk.

We have adapted our lighting in order to increase the distance away from the pupils in our studios. Along with this we have enforced a strict no contact of any kind rule with the photographers to any one else onsite at a school, (no hand shakes or holding children hands to help guide them in to place).

We have provided our photographers with their own travel mugs/ water in order to reduce the need to go to the staff room/ communal areas during any breaks.

If you need anything let us know. Our business depends on your business and we must all pull together during the next few weeks.

Next steps about your photography booking

We hope you feel confident to allow us in to your schools to continue photographing your children in order to help put smiles on parents faces. As standard we will contact you before our arrival to ensure you are happy with the booking.

We are aware that this public health situation is a complex, ever-changing one. As the situation evolves daily, so too may our/ your/ the governments response. We fully understand that you may wish to cancel or postpone photographic shoots even if your school is open or not. There is no charge for this at any time; simply call or email us and we will help further advise on the next steps.

We’ve created a News webpage, which has all our Covid-19 updates to help you stay informed on any photography status changes. We will continue to monitor the situation and make any adjustments as necessary and inform you in this via phone should we need to.

Action you can take

  • Ensure pupils and staff have washed their hands/ used hand sanitiser before arriving to the photographer.
  • Your main purpose is to protect the health of yourself, employees and customers and then reduce the risk of the financial impact to your business. So you need to take action now.
  • Hold a meeting with key team members and work through an action plan.
  • Summarise the actions and allocate responsibility to make them happen.
  • Talk to us – we are all in this together.

Final word

We are closely monitoring updates on the situation from local, federal and international health authorities, including the Public Heath England, World Health Organization, the Centers for Disease Control and Prevention, and the Governments of Italy, Japan and Korea. We recommend that you, your staff and parents do the same. We are prepared to navigate through these challenging circumstances with your safety at the forefront of everything we do. Please be safe and take all necessary steps to ensure your safety and wellbeing, as well as those of your staff, pupils and parents. We look forward to photographing for you soon.

Thank you,

Active Photographic Ltd.