How To Order

We all need a little help sometimes, as technology can be daunting. However, you can follow our step by step guide, or call us and a member of the team will be happy to help.

You can contact us on 01636 370550 9am- 4pm, Monday- Friday.

 

Step 1

Get your order form and code ready. If you have multiple codes, get these ready too.

 

Step 2

Visit our home page at www.activephoto.co.uk and enter the long code. Please note that the codes are case sensitive, so be aware if the character capital letter or number or not. You will see your images show on the next page.

If you have any more codes, scroll down and add the codes in to the empty box and press "add another code". You can repeat this process as many times are required to view all your images and galleries at once.

Step 3

You can now choose to view our packages or buy a single image or both. Click on the number 2, or press Next: Choose a package.

Step 4

Once you have decided on which package or product you would like, click on the Add Button. 

Please now select which image you want in the product. This should show an example image.

For Mix and Match products, you can select multiple different images to fill your package.

If you make a mistake, click back on the selected image you want to change and choose a different image.

Press Next and select which images you want in which sizes until your order is complete.

Step 5

No Mount or Mount - all of our print options come with a mount option as standard. Theses cardboard mounts are free and can help to display the images around the house more easily with their strut support.

Step 6

View your cart- Here you can view what you have added to your cart and remove any items/ products you no longer require.

If you have any special instructions such as editing requests you can add this information in here.

Step 7

Checkout- Fill on your information as prompted. Please enter the details of the person making the order. This will help us find our order more easily should there be an issue with your order.

Step 8

Enter any promo codes you may have.

Step 9

Sit back and wait for your order to arrive. We aim to dispatch all items out within 3-5 working days. All items are then tracked by Evri and can take up to a further 5 working days to be delivered directly to you.

Step 10

Remember we are always here on hand to help.

You can contact us on 01636 370550 9am- 4pm, Monday- Friday.

 

Thank you